Questions and answers
Everything we usually get asked, in one place. Missing something? Email hello@smartrelation.se and we will answer, and add the question here.
Price
Is it really free?
Yes. SmartRelation is free to use, with no card and no limit on family members. Optional plus features will come later for those who want more. We will say so well in advance, and a free version will always exist.
So how will you make money?
With optional plus features later on, for those who want more. Never with ads and never by selling data. That is the whole idea: an app parents can trust.
Is the app ready to use?
Yes. The app is live and used by real families. We keep building and listen to what you tell us. If something does not work, let us know and we fix it, usually within days.
Do I have to enter a card or payment details?
No. You create an account with an email address and a password. No card, no subscription that starts on its own.
Getting started
Does it work on iPhone and Android?
Yes. SmartRelation is a web app that works in every modern browser. Add it to your home screen and it behaves like a regular app, with its own icon and notifications.
Why is the app not in the App Store or Google Play?
We chose a web app to update quickly and reach every phone at once. You install it from the browser in ten seconds and get the same icon, full screen and notifications. A store version may come later.
How do I log in?
With your email address and password. You get a confirmation email when you create the account. Forgot your password? There is a link on the login page.
How do I invite the other adult?
Under Family, tap “Invite adult” and send the link by text or email. They create an account and land directly in the same family with the same calendar.
How long does it take to get started?
An account in a minute, the family added in five. Enter next week’s pickups and you will see right away what the app does for you.
Is the app available in other languages?
The app is available in Swedish and English. Each person picks their own language, so two adults in the same family can use different ones.
Co-parenting
How does co-parenting work?
You each create a family and link them with an invitation. Shared children appear in both calendars, but you do not see each other’s other events. Pickups and statistics are shared between the families.
Does my ex-partner need the app too?
To share the schedule, yes, since that is how you both see the same thing. The app is free for both of you. If the other adult does not want to join, SmartRelation still works well for your own household.
Does the other parent see my private events?
No. Linked families only share what concerns the shared children. Your work, your new partner and your own plans stay in your family.
How does approval work?
When you add an event you can ask another adult to approve it. It shows as pending until they say yes or no. Useful when a weekend swap needs confirming.
What are the statistics for?
The app works out the split of weekends, overnights and pickups in percent over a period. That gives you facts when you talk about fairness, instead of a feeling about who did the most.
Does it work with more than two households?
Each family can be linked to another family per shared child. Blended families with several constellations work; tell us if something feels limiting and we will look at it.
The children
Can the children have their own accounts?
Yes. You create a login code for the child under Family. The child logs in with the code and gets a simple view of their own: today’s events, routines and rewards. No settings, no chat with strangers.
What does the child see?
Only what the family shares with the child: today’s schedule, morning and evening routines to tick off and any reward programmes. The limits are enforced on the server, not just in the app.
How do routines and rewards work?
You build a routine step by step, for example “brush teeth, pack the bag, get dressed”. The child ticks it off in their view. Reward programmes connect chores to points or pocket money, so everyone sees what applies.
How do you protect the children’s data?
We only store what you enter yourselves, such as name and school. No health data. Child accounts cannot invite anyone or change the family’s settings. As the guardian you can delete the child’s data at any time.
Calendar and features
Can I connect my Google, iCloud or Outlook calendar?
Yes. Paste the subscription link (iCal) from your existing calendar and the events appear in the family calendar and stay up to date. They can only be changed in the calendar they come from.
How does “write the way you talk” work?
You type an ordinary sentence, for example “Dentist Noa Friday 3.30pm at the clinic”. The app interprets the day, time, person and place and suggests a finished event that you confirm with one tap.
Where is the text I type sent?
Only the sentence itself is sent to an AI service (Anthropic) for interpretation, never the rest of the family’s data. The text is not used to train models. If you prefer, you can always fill in the event manually.
Do I get notifications?
Yes, once the app is on your home screen you can turn on push notifications for events, approvals and pickups. You choose which ones.
How does the meal plan work?
Plan the week’s dinners and the shopping list is created from the ingredients. The list is shared in real time, so whoever is in the shop sees what the other just ticked off.
Can I store documents and contacts?
Yes. Schedules, certificates and photos are uploaded and accessed through time-limited links. Contacts for teachers, coaches and doctors are kept together so both adults can find them.
Security and your data
Where is our data stored?
On our own servers within the EU. We use only a handful of providers, all under data processing agreements, and list them openly in the privacy policy.
Who sees my family’s information?
Only the people you have invited. Each family is separated in the database, and we have no advertisers or partners who get access to anything.
Is it GDPR compliant?
Yes. We only process what the app needs to work, store within the EU, have processing agreements with every provider and describe everything in a privacy policy written in plain language. We also deleted all data from the spring test before rebuilding, rather than migrating it.
Can I get my data out?
Yes. Under Settings → Privacy and account you download all your data as a file, whenever you like.
What happens if I want to stop?
You delete the account directly in the app. Your personal data disappears immediately, and backups are overwritten within 14 days. If you are the sole owner you can delete the whole family, and all content including files goes with it.
Who is behind SmartRelation?
A small team in Sweden living with pickups, meal plans and shared calendars ourselves. Read more under About.
Can’t find the answer? Email us at hello@smartrelation.se
What does it cost?
Free. No catch.
Every parent should be able to start without thinking about price. So SmartRelation is free to use, with no card and no deadline you need to keep track of.
Today
0 SEK
- All features
- Unlimited family members
- Link two families
- No ads, no selling of data
Later on
Free + Plus
- A free version will always remain
- Optional plus features for those who want more
- We will tell you well in advance of any change
- Still no ads
No card needed. Export or delete everything whenever you like.
Start with next week.
Create an account, invite the other adult and add the week’s pickups. The rest follows.
Create a free account